PAYMENT POLICY
Last updated: 8 October 2026
This Payment Policy applies to orders placed through https://everlinkapparel.com.
Ever Link Apparel is operated by:
SHENZHEN EVER LINK LTD
Company registration number: 16753443
Registered office: 79 Honeywood Close, Portsmouth, England, PO3 5BW, United Kingdom
1. Accepted payment method
We currently accept Cash on Delivery (COD) only.
Payment is made in cash to our contracted delivery provider when the order is delivered or collected from an eligible collection location.
We do not currently accept:
- Credit or debit card payments
- PayPal
- Bank transfer as a checkout payment method
- Cryptocurrency
- Instalment payments
- Gift cards
Bank transfer is used only to issue approved refunds for cash-on-delivery orders. It is not an available checkout payment method.
2. Order currencies
Order prices are displayed in the currency configured for the customer’s market:
- Spain: EUR
- Austria: EUR
- Croatia: EUR
- Czechia: CZK
- Poland: PLN
- Hungary: HUF
The currency and final order total are displayed at checkout and in the order confirmation.
3. Amount payable
Customers pay only the final order total shown at checkout and in the order confirmation.
We do not charge customers an additional:
- Cash-on-delivery fee
- Shipping fee
- Handling fee
- Payment-processing fee
- Restocking fee
Applicable taxes and charges payable by the customer are included in the final order total shown at checkout.
4. Customs duties and import charges
Orders are dispatched from Shenzhen, China.
Any applicable customs duties or import-related charges are borne by SHENZHEN EVER LINK LTD.
Customers should not be required to pay additional customs duties, brokerage charges or import fees when receiving an order.
If a carrier requests an amount that is different from the order total shown in the order confirmation, contact us before making payment:
Email: billypkmantewhy53@gmail.com
Telephone: +86 137 1481 3665
5. How cash on delivery works
When placing an order:
1. Select Cash on Delivery at checkout.
2. Review the product, delivery address, currency and final order total.
3. Submit the order.
4. Receive an order confirmation using the email address or telephone number provided.
5. Pay the confirmed order total in cash when the carrier delivers the order.
Please ensure that the delivery address and telephone number are complete and accurate so that the carrier can contact the recipient if necessary.
6. Order confirmation and acceptance
An automated order confirmation acknowledges that we have received the order. It does not mean that the order has been accepted.
A binding sales contract is formed when we send the shipping confirmation.
No payment is collected before delivery.
7. Cash payment
Please prepare the confirmed order total in cash when accepting delivery.
The carrier is authorised to collect only the amount shown in the order confirmation.
Customers should not pay:
- An unlisted COD fee
- An additional shipping fee
- A customs or import charge
- Any other amount not included in the confirmed order total
8. PO Boxes and parcel lockers
Cash on delivery may be used for eligible PO Boxes, Packstations or parcel lockers where the selected location supports parcel receipt and cash collection.
If COD cannot be completed at the selected location, we may contact the customer before dispatch to request an alternative delivery address.
9. Failed or refused COD delivery
The recipient should be available to receive the order and complete payment.
If delivery cannot be completed, our delivery provider may contact the customer or make another delivery attempt according to its local procedures.
If a customer no longer wants an order, the customer should contact us as soon as possible instead of intentionally providing incorrect information.
Nothing in this section limits a consumer’s statutory right of withdrawal or other mandatory consumer rights.
10. Order cancellation
Customers may request cancellation before dispatch by emailing:
billypkmantewhy53@gmail.com
Please include the customer’s full name and order number.
No cancellation fee is charged. Because payment is collected upon delivery, no refund is normally required for an order cancelled before dispatch.
11. Refunds for COD orders
Approved refunds for cash-on-delivery orders are issued by bank transfer because the original payment was collected in cash.
After a refund is approved, we will provide a secure refund form to collect the bank details required to complete the transfer.
Customers should not publish bank details in:
- Product reviews
- Live chat
- Social-media comments
- Other public channels
Approved refunds are processed within 7 days after the returned product has been received and inspected, subject to applicable statutory deadlines.
No restocking fee is charged.
12. Return-postage reimbursement
For eligible returns, the customer initially pays the return postage.
After the returned product is received, the customer must provide a valid postage receipt. The approved return-postage cost will be reimbursed together with the product refund by bank transfer.
Please review our Return and Refund Policy for complete conditions.
13. Payment security and fraud prevention
We may review orders for fraud, false contact information, duplicate orders or other suspicious activity.
We may contact the customer to verify order or delivery information before dispatch. We will not request payment-card information for a cash-on-delivery order.
We may decline an order where there is a reasonable fraud, security or legal concern.
14. Pricing errors
If a price is clearly incorrect because of a technical or administrative error, we may contact the customer before dispatch.
We will not collect a higher amount without the customer’s agreement. The customer may accept the corrected price or cancel the order without charge.
15. Contact information
Ever Link Apparel
Operated by SHENZHEN EVER LINK LTD
Registered office:
79 Honeywood Close
Portsmouth
England
PO3 5BW
United Kingdom
Company registration number: 16753443
Website: https://everlinkapparel.com
Email: billypkmantewhy53@gmail.com
Telephone: +86 137 1481 3665
Customer service hours:
Monday–Friday
8:00 AM–12:00 PM
2:00 PM–5:00 PM
CET/CEST