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TERMS OF SERVICE
Last updated: 8 October 2026
These Terms of Service govern access to and use of https://everlinkapparel.com and purchases made from Ever Link Apparel.
Ever Link Apparel is operated by:
SHENZHEN EVER LINK LTD
Company registration number: 16753443
Registered office: 79 Honeywood Close, Portsmouth, England, PO3 5BW, United Kingdom
Email: billypkmantewhy53@gmail.com
Telephone: +86 137 1481 3665
By accessing our website or placing an order, you agree to these Terms of Service. Nothing in these terms excludes or limits any mandatory rights available to consumers under applicable law.
1. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a binding contract to place an order.
By placing an order, you confirm that the information you provide is accurate, complete and current.
2. Consumer and business purchases
Our store accepts purchases from individual consumers. Bulk purchases and purchases intended for lawful commercial resale are also permitted.
If you purchase wholly or mainly for business, trade or resale purposes, you should inform us before placing the order. Consumer-specific rights, including certain withdrawal rights, may not apply to business purchases.
Unless separate written terms have been agreed, these Terms of Service apply to accepted bulk and resale orders. A resale purchase does not grant permission to use our intellectual property, website content, photographs or trading identity.
3. Products
We make reasonable efforts to describe and display products accurately. Product colours may appear differently depending on the customer’s screen and device settings.
Customers are responsible for reviewing the product description, available size information, package contents and limitations before ordering.
Our motorcycle riding jackets do not include protective armour unless the relevant product page expressly states otherwise. We do not claim CE certification, a protective rating or other certification unless it is expressly stated and supported by appropriate documentation.
4. Product availability
Products and variants are subject to availability. Adding a product to the cart does not reserve it.
We may limit quantities where reasonably necessary, including where stock is unavailable, an order appears fraudulent or a technical error has occurred.
If we cannot accept an order, we will notify the customer. Because payment is made by cash on delivery, no payment is normally collected before dispatch.
5. Prices and currencies
Product prices are displayed in the currency configured for the customer’s market:
- Spain: EUR
- Austria: EUR
- Croatia: EUR
- Czechia: CZK
- Poland: PLN
- Hungary: HUF
The final amount payable is displayed at checkout and in the order confirmation.
Customers pay only the final order total. We do not charge an additional cash-on-delivery fee, shipping fee or restocking fee.
Any applicable customs duties or import-related charges are borne by the seller. Customers should not be required to pay additional import charges upon delivery.
If a price is clearly incorrect because of a technical or administrative error, we may contact the customer before dispatch to confirm the correct price or cancel the order. We will not charge a different amount without the customer’s agreement.
6. Payment
The available payment method is Cash on Delivery (COD).
The customer pays the carrier in cash when the order is delivered. The carrier will collect only the final order total shown at checkout and in the order confirmation.
Customers should contact us before payment if a carrier requests an amount different from the confirmed order total.
7. Placing an order
An order is an offer by the customer to purchase the selected products under these Terms of Service.
After an order is submitted, we may send an automated order confirmation. This confirmation acknowledges receipt of the order but does not constitute acceptance.
A binding sales contract is formed when we send the shipping confirmation.
Before dispatch, we may decline or cancel an order for legitimate reasons, including:
- The product is unavailable
- The delivery address cannot be serviced
- The customer does not meet the eligibility requirements
- The order information is incomplete or appears fraudulent
- There is an obvious pricing or technical error
- Accepting the order would violate applicable law
We will not refuse orders on unlawfully discriminatory grounds.
8. Order cancellation
Customers may request cancellation before the order has been dispatched by contacting:
billypkmantewhy53@gmail.com
The request should include the customer’s name and order number.
If the cancellation is completed before dispatch, no cancellation fee will be charged. If the order has already been dispatched, the customer may use the applicable withdrawal and return process.
9. Order processing and delivery
Orders are fulfilled and dispatched from Shenzhen, China.
Order cutoff time:
Orders placed before 2:00 PM CET/CEST begin processing on the same business day.
Estimated times:
- Processing time: 2 business days
- Transit time: 7–15 business days
- Total estimated delivery time: 9–17 business days
Delivery dates are estimates unless a specific date has been expressly agreed. Delays may occur because of customs processing, carrier disruptions, severe weather, incorrect address information or events outside our reasonable control.
We will provide available order or tracking information where applicable.
10. Delivery address and failed delivery
Customers are responsible for providing a complete and accurate delivery address and a telephone number at which they can be contacted by the carrier.
If delivery cannot be completed because the customer supplied incorrect information, repeatedly failed to accept delivery or refused the order without exercising an applicable legal right, we may contact the customer to arrange the next reasonable step.
This clause does not limit rights relating to delayed, lost, damaged, defective or incorrectly supplied goods.
11. Transfer of risk
For consumer orders, responsibility for loss or damage generally remains with us until the customer, or a person designated by the customer other than the carrier, receives physical possession of the goods.
12. Returns, withdrawal and refunds
Returns, withdrawals and refunds are governed by our Return and Refund Policy, available on our website.
Eligible EU consumers generally have a 14-day statutory right of withdrawal from delivery. We also provide eligible consumer purchases with a voluntary 30-day return period.
Return shipping for eligible returns is borne by us. The customer initially pays the return postage and, after submitting a valid receipt, receives the approved postage reimbursement together with the refund.
We do not provide direct exchanges. Customers seeking another size or colour should return the original product for a refund and place a new order.
13. Cash-on-delivery refunds
Approved refunds for cash-on-delivery orders are issued by bank transfer.
Customers will receive a secure refund form to provide the bank details necessary for the refund. Customers should not publish bank details in reviews, live chat or other public areas.
Approved refunds are processed in accordance with our Return and Refund Policy and applicable law.
14. Faulty or non-conforming goods
Mandatory legal rights concerning faulty, damaged, incorrectly supplied or non-conforming goods remain unaffected.
Depending on the circumstances and applicable law, available remedies may include repair, replacement, a price reduction or a refund.
Where applicable, EU consumers benefit from a minimum two-year legal guarantee of conformity. We do not provide an additional commercial warranty. The absence of a commercial warranty does not restrict statutory consumer rights.
15. Customer accounts
Customers may be able to create an account to view or manage order information.
Customers are responsible for keeping login credentials confidential and for notifying us promptly if they suspect unauthorised access.
We may suspend access where reasonably necessary to protect the customer, our store or other users.
16. Reviews and user content
Customers may submit product reviews or other content where this function is available.
Submitted content must:
- Reflect a genuine experience
- Be lawful and relevant
- Not contain false, misleading, abusive or discriminatory material
- Not infringe intellectual property or privacy rights
- Not contain malware, unsolicited advertising or confidential financial information
We may moderate or remove content that violates these requirements or applicable law. We will not remove a genuine negative review merely because it is unfavourable.
17. Acceptable use
You must not use the website:
- For unlawful or fraudulent purposes
- To interfere with website security or operation
- To introduce malicious code
- To impersonate another person or business
- To collect information about others unlawfully
- To submit false orders or fraudulent payment information
- To infringe intellectual property, privacy or other legal rights
We may restrict access where reasonably necessary to protect the website, customers or our legal rights.
18. Intellectual property
The website and its original text, design, graphics, logos, photographs and other content are owned by or licensed to SHENZHEN EVER LINK LTD unless otherwise stated.
Content may not be copied, republished, commercially exploited or used to imply affiliation or endorsement without permission.
Bulk purchasing or resale permission does not transfer intellectual property rights.
19. Third-party services and links
Our website may use or link to services operated by Shopify, delivery providers, review providers, live-chat providers or other third parties.
Third-party services are governed by their own terms and privacy practices. We are not responsible for independent third-party websites that we do not operate, except where applicable law provides otherwise.
20. Privacy
Personal information is processed in accordance with our Privacy Policy and applicable data-protection law.
By using optional marketing or non-essential cookie features, customers may be asked to provide consent. Consent can be withdrawn as described in our Privacy Policy and cookie settings.
21. Website availability
We aim to keep the website accurate and available but cannot guarantee uninterrupted or error-free access.
We may perform maintenance, correct errors, update content or change non-contractual website features. Changes will not remove rights that have already arisen under an accepted order.
22. Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or mandatory consumer rights.
Subject to applicable law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses arising from a consumer purchase.
Consumers remain entitled to all remedies that cannot lawfully be excluded or limited.
23. Events outside reasonable control
We are not responsible for delay caused by events outside our reasonable control.
If such an event materially affects an accepted order, we will take reasonable steps to reduce the delay and notify the customer where appropriate. Mandatory rights concerning delivery delays and cancellation remain unaffected.
24. Complaints
Customers may submit complaints to:
Email: billypkmantewhy53@gmail.com
Telephone: +86 137 1481 3665
Customer service hours:
Monday–Friday
8:00 AM–12:00 PM and 2:00 PM–5:00 PM CET/CEST
Please include the order number and a clear description of the issue. We will review the complaint and respond within a reasonable time.
25. Governing law and consumer jurisdiction
These terms and contracts concluded through the website are governed by the laws of England and Wales, except that this choice does not deprive a consumer of mandatory protections available under the law of the consumer’s country of habitual residence.
Nothing in these terms requires an EU consumer to bring a claim exclusively before the courts of England and Wales where applicable law permits the consumer to bring proceedings in another competent court.
26. Severability
If any provision is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
27. Changes to these terms
We may update these Terms of Service to reflect changes to our services, business practices or legal obligations.
The terms applicable to an order are those made available when the customer submitted that order, unless a change is required by law or expressly agreed with the customer.
28. Contact information
Ever Link Apparel
Operated by SHENZHEN EVER LINK LTD
Registered office:
79 Honeywood Close
Portsmouth
England
PO3 5BW
United Kingdom
Company registration number: 16753443
Website: https://everlinkapparel.com
Email: billypkmantewhy53@gmail.com
Telephone: +86 137 1481 3665